Welcome to the World, BEO!

It all started with a conversation, as most journeys do. I was speaking with a candidate of mine who I thought was an absolute rock star in the project management arena. We connected and found ourselves chatting about various topics. Come to find out we share a home town and an affection for it. Fast forward about two years and we are still in contact; reconnected to discuss the upcoming end of her contract. We catch up and I share that I am launching a whole array of training programs for job seekers and companies to address the needs of the current market. Somehow I mention that I would like to reach teenagers because I am passionate about young people and would love to give them a leg up when it comes to looking for a job.

My friend hears of my interest and reminds me that she is affiliated with an organization based in Pasadena, CA called Outward Bound Los Angeles (OBLA) and would like to explore the possibility of having me talk with the young people enrolled in their program. I was thrilled by the idea and within weeks we had scheduled the first class. Since April of 2009 I have been going to the OBLA offices delivering workshops to kids ranging in age from 14 to 23. There was talk of getting a line item added in the budget for the program, but that just doesn't work for me. Why on earth should any organization that relies on the generosity of others to run have to pay me for something I love to do? I have happily offered the program pro bono and will not change it.

What can I say about these kids? They are fantastic and surprise me with their clarity and insightfulness. I thought they would be a tough crowd, but I find they are eager to learn and always at the ready to challenge the ideas I bring in a fun and interesting way. For my part, I welcome their challenges because they mean two things: One, they are paying attention and two, they are really trying on my ideas for their own lives. I could not be more pleased!

My experience with the young people at OBLA has inspired me to grow the program to empower more young people with the knowledge and skills to look for a job, apply for a job, interview for that job and work successfully on that job. My 15 years of experience as a recruiter has shown me one thing over and over: recruiter's and human resources professionals' knowledge is a well kept secret in the grand scheme of things. I want to blow the doors off of the barrier between feeling ignorant and inferior and feeling informed and worthy of success at every level.

I attended a conference in May of this year presented by the California Utilities Diversity Counsel. While there, I met some wonderful people who inspired me even further. Listening to Assemblyman Tom Torlakson speak was phenomenal and I not only want to support his political career, but I offered to be an experienced mother's voice should he ever need one. His dedication to California's youth is fierce and empowered. I want to help him reach his goal of getting the California schools back into the nation's top ten. Hearing the Honorable V. Manuel Perez, Assembly Member was also an awe-inspiring experience. I wish I could convey this man's powerful presence and intense drive to raise awareness and opportunities in his district and in the state. I only worked up the nerve to ask one of them to by on an advisory board for my venture and with a tentative "yes" in hand, I will approach the other soon.

The conference showed me that there are many, many opportunities arising in all of the efforts being made toward creating a greener energy network and I want to get as many young people involved as possible. It will be no small task, but I just can't stop thinking about the possibilities. My corporate training programs are entitled Reaching Hire™ and I think it's appropriate for youth as well. Adding the word "Outreach" to my company name has a nice ring to is as well and the acronym of BEO has great positive energy.

Here's my plan:
1. Grow the Reaching Hire™ Youth Outreach Program to enable more organizations the opportunity to offer the program to their young people at no cost
2. Create lines of communication with the utilities in California that will work toward formalizing a program to train young people across the state to service the demands coming forth with the green energy movement
3. Create training centers in strategic areas of the state where both young people and others can receive training specific to the utilities' needs. These training centers will be similar to trade schools, but at a minimal cost to students and a first draft resource for the utilities

For my plan to succeed, I will need a few things in place. First and foremost is an advisory board. If you, or someone you know is interested in participating, I promise the responsibilities require a minimal investment of time, and no other investment of any kind beyond an endorsement. Secondly, I'll need sponsors and I am specifically interested in reaching companies who have an interest in young people such as Apple, Nike, McDonald's, Taco Bell, Trade Schools, Universities, the Coast Guard, Air Force and Navy, Target, Tommy Hilfiger, Reebok, Adidas, Mead, Monster/Rockstar, Dell, Sony, the Lakers, Dodgers, etc. You get the idea! I'm putting together a sponsorship packet and will be reaching out soon.

I am ridiculously pleased to see Brick Elm Outreach™ officially start the journey, am tremendously proud of our team and I hope to see you along the way.

Job Hunting in an Economic Crisis

The financial sky is falling and you need to get a job. What do you do? You’ve done all of the obvious exercises of posting your resume on job boards and have submitted your resume to dozens of jobs posted online. You’ve alerted your network to the fact you’re on the market and are actively looking for a new job. Now what?

Don’t be so sure you’ve posted your resume everywhere it should be. There are recruiters and hiring managers who search every job board that exists. Some definitely get more traffic than others, but all of them get some traffic so it’s worth your time to register and post your resume with as many as are applicable to your search to gain the most exposure. To briefly review, the big three job boards are Monster, HotJobs and CareerBuilder. But there are literally thousands of others across the country that cater to almost every niche possible be it by industry such as healthcare, construction or finance or by geographic location; by state, county, region and city. There are job boards specific to people who have a security clearance, people who are of specific ethnic origin, education levels, veteran status and certifications. Do a few searches based on these criteria to find the ones that suit your background and objectives.

Nearly every company you can think of has an employment/careers section on their web site. You can go to those pages yourself to apply directly to these companies. You can also submit your resume directly to recruiting firms by going to their web sites. Sometimes you’ll be able to submit your resume to a general inbox as opposed to submitting it for a specific job. You want your resume to be in their internal databases for when they conduct searches there. Find out about local job fairs by doing internet searches and reading the business section of your local newspaper. In fact, you can search for certain news information online using a variety of search engines and tools.

Have you joined some groups online to get and stay connected to what’s happening in your world? There are many social networking sites that offer various ways to connect with people. Get online, search for social networking sites, register and explore their unique universes. They mostly all have groups and what happens in these groups is people hear of news and then announce that news to the group. For instance, I belong to many groups relating to Human Resources and Recruiting where I learn something new every single day without exception relating to the industry in some way. I hear about seminars I can participate in, tools (software and otherwise) that I may want to use, best practices for every facet of my business, candidate and company information and even tidbits about how to stay motivated. We all have something to learn and we each also have something to share. It is guaranteed that you will learn, and what you learn may be the key to opening the door to your next job.

You’ve let your immediate circle know you’re looking. Have you specifically asked them to help you in your search? They don’t have to do much beyond remember you as they go about their day. With you and your search on their mind, they will absolutely find information to share with you that may help. But you have to ask them to do so and keep in touch with them to remind them you’re still looking. An email or quick phone call to say “Don’t forget to keep me in your thoughts because I need all the help I can get” are both great reminders. Have you found that your awareness grows once you have something to relate to? For instance, not realizing how many Volkswagens are on the road until you own one. Keep yourself in their minds and it will help your search.

What are you doing when you’re not making your eyes dry out from staring at the computer or the TV? Look into volunteering your time somewhere at least twice a week for a couple of hours. Do this in person in an environment conducive to meeting new people. A soup kitchen, homeless shelter, animal shelter, your local community center, senior center, political organization, church, the library, etc. are all equally good venues. Give of yourself while you have the time. This activity will help you in multiple ways because it will take your mind off of yourself and your situation for at least a little while (we all need a break from our own reality sometimes), and it will give you an opportunity to meet people and make them aware of your search.

When asked how they got their jobs, most people will respond with some form of networking story. It was their friend, their wife’s cousin or their best friend’s son who knew someone who was able to get them an interview or an application. There are quite a few who get their jobs through recruiters as well, but at the end of the day recruiters are simply people who get paid to know lots of people – it’s all networking. Get out there and get yourself as much exposure as possible. You literally never know where the successful lead will come from. Oh yes, and be sure to be friendly to your neighbors. You never know.

Interviewing Technical Candidates for Keeps

As an IT recruiter, I am incapable of qualifying candidates' technical abilities. It is an odd reality, but true nonetheless. The good news is there is no other service available to qualify candidates for your specific role. It's crucial for your team to conduct their own technical assessment in order to understand if candidates are capable of working in your particular environment.

BrainBench and other firms who specialize in testing technical proficiency only deliver snapshots of the candidate's true abilities because they test on the whole spectrum of a given technology, where your group likely focuses on particular functions. For instance, Java is a great big world unto itself and programmers have strengths in different areas of it. Some excel in integration work and others in developing code from scratch. Experience in various industries and the size of the companies worked for also dictate what type of experience developers have because in a small shop they are likely to have done a little bit of everything whereas in a large environment, they will likely be focused on one particular role.

For your interviewing process, identify the areas of technology that are most important to your projects as a general rule, and come up with questions specific to your applications in order to get relevant answers from each candidate. Create a form and rank the candidates' answers on a scale of 1 to 5 so that in review, you'll have a snapshot of their technical strengths and weaknesses. One question I do ask candidates is to rank their level of expertise in a given technology. Over the years I have found that few candidates will misrepresent themselves when asked to do this. In fact, many will rank themselves lower than their true level to be on the safe side. A good follow up question for a technical interviewer is to ask what areas of the technology is the candidate most proficient in. You will no doubt be surprised by the answers you receive.

Where most candidates fail in jobs is on the business/professional side as opposed to their technical aptitude. It's usually more about their attitude, communication style, documentation practices and general interpersonal skills. In all cases, I highly recommend preparing an assessment/test for the candidates to complete. In this assessment, present a business scenario that is based on your company/department. The one assessment that comes to my mind was for a UNIX Systems Administrator and looked like this:
-Here's a snapshot of our systems (very basic)
-Here's a list of people who interface with the Sys Admin, their titles and names
-Something goes wrong and a server is down
-Describe the process by which you will determine the cause of the problem
-Compose an email to each of the people listed above to inform them of the issue

An assessment such as the one above will tell you more about a candidate than you've ever discovered before in an interview. Left on their own to complete the assessment, you will learn how well they communicate in writing, how well they understand interdepartmental communications, how long it takes them to complete a task, how quickly they can grasp your environment and more.

You will determine what is most important to you and your team. Requiring candidates to own their side of an interview will guarantee you better interviewing results, will save a lot of time normally spent evaluating interview performance and will help your team stay focused on which skills are of most value.

The benefits are really too numerous to mention, but ultimately these techniques work toward conducting meaningful, informative interviews that will help you hire employees you will want to keep for the long haul.

I will leave it at that and wish you all the best in your interviews, as always.